🌙 Frequently Asked Questions
A soft guide for your journey with ivana3lunas
✨ How long does it take to receive my order?
Each piece is made to order.
Production takes 2–7 business days, then it ships.
Delivery times vary — most arrive in 1–3 weeks, depending on location.
📦 Do you ship internationally?
Yes — we ship worldwide.
You’ll receive a tracking link when your item is on its way.
Please allow extra time for customs or remote regions.
🔄 Can I return or exchange my item?
Because every piece is made just for you, we don’t accept returns for size or change of heart.
But if your item arrives damaged or misprinted, we’ll gladly replace it — just email us within 14 days.
📏 How do I choose the right size?
You’ll find a size guide on each product page.
We recommend checking your measurements before ordering — every body is beautifully unique.
If in doubt, feel free to reach out 💌
🧵 What are your clothes made of?
Our pieces are made from soft, breathable fabrics designed for comfort, motion, and presence.
They’re printed using eco-conscious inks — including water-based or dye-sublimation methods — depending on the style.
All materials are non-toxic, safe, and created with your skin — and spirit — in mind.
💖 What makes ivana3lunas a conscious brand?
We design from photographs, symbols, and soul — each print is a portal.
Everything is made to order to reduce waste and overproduction.
We create clothing not just to wear, but to remember who you are.
💌 Need more help?
We’re always here, softly and truly.
Reach out to us at ivana3lunas.orders@ivana3lunas.com or through our Contact Page.
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